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Privacy Policy

Effective Date: 1/1/24
 

Total Labs (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website or interact with our services.

 

1. Information We Collect
 

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment details when you place an order or contact us.

  • Technical Information: IP address, browser type, device type, and pages visited, collected via cookies and analytics tools.

  • Communication Data: Any correspondence you send to us, including email inquiries and form submissions.

     

2. How We Use Your Information
 

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you about your order or inquiry

  • Improve our website and services

  • Comply with legal obligations

We do not sell your information to third parties.

 

3. Sharing Your Information
 

We may share your information with:

  • Service providers (e.g., payment processors, shipping partners) who help us operate our business

  • Law enforcement or regulators, when required by law

All third-party service providers are obligated to maintain the confidentiality and security of your data.

 

4. Cookies and Tracking Technologies
 

We use cookies and similar technologies to:

  • Analyze website traffic

  • Remember your preferences

  • Improve your user experience

You can adjust your browser settings to disable cookies, though this may affect site functionality.

 

5. Data Security
 

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss.

 

6. Your Rights
 

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict certain processing

  • Request a copy of your data

To exercise your rights, please contact us at: nadcatesting@totalmechanical.com
 

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7. Third-Party Links

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Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

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8. Updates to This Policy

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We may update this policy from time to time. The revised version will be posted on this page with an updated effective date.

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